About the company
BitMEX is the worldās leading cryptocurrency derivatives trading platform, which has pioneered cryptocurrency trading through relentless commitment to change, and continues to set benchmarks for innovation, liquidity, and security today. As the world's most advanced peer-to-peer crypto-products trading platform and API, BitMEX gives knowledge, confidence, and precision to hundreds of thousands of traders, transacting billions of USD a day. Join us, as we build a thriving cryptocurrency ecosystem through strategic investments in emerging cryptocurrency technology, and create the future of digital financial services.
Job Summary
Key Responsibilities
šAct as the first point of contact for our community members across various platforms, providing timely and helpful support. šEngage actively with the community to foster a positive and informative environment. šGather feedback, identify common issues, and escalate complex queries to the relevant teams. šHelp organize and support online community events and initiatives.
Qualifications
šMinimum 1 year of hands-on experience in community management or support within a crypto exchange or blockchain project. šProven familiarity with key community platforms, including Telegram, Discord, and major Chinese social media platforms (e.g., WeChat, Weibo). šNative Mandarin speaker with excellent written and verbal communication skills in Mandarin. šStrong understanding of cryptocurrency, blockchain technology, and trading concepts. šExcellent interpersonal skills and a proactive, problem-solving attitude.
The future of finance is here ā whether youāre interested in blockchain, cryptocurrency, or remote web3 jobs, thereās a perfect role waiting for you.
