Share this article

Microsoft Outlook Hackers Stole Crypto Using Victims' Emails: Report

Hackers who breached Microsoft Outlook have reportedly used the email service to steal cryptocurrency users' funds.

Updated Sep 13, 2021, 9:07 a.m. Published Apr 30, 2019, 3:10 p.m.
Microsoft Outlook

Hackers who breached Microsoft Outlook have reportedly used the email service to steal cryptocurrency users' funds.

Motherboard reported Tuesday that hackers had managed to gain access to Microsoft customer support employee’s accounts in recent weeks, after which they were able to access non-corporate email accounts, including in Hotmail and MSN. Microsoft confirmed the breach to TechCrunch.

STORY CONTINUES BELOW
Don't miss another story.Subscribe to the Crypto Daybook Americas Newsletter today. See all newsletters

Since the attack, "multiple victims" have reported having cryptocurrencies stolen, Motherboard said.

One victim, named Jevon Ritmeester, posted on the Tweakers forum that his Kraken cryptocurrency exchange account had been hacked and that he lost around 1 bitcoin (worth about $5,260 at press time) as a result.

Ritmeester wrote that after visiting Kraken and finding his password no longer worked, he searched his emails in Outlook and found that several notifications of the changed login were in the trash. He further found that someone had enabled Outlook to automatically move any email mentioning Kraken to the trash and forward that message to a Gmail address, presumably owned by the hackers..

Ritmeester said he did not have two-factor authentication (2FA) enabled on his Kraken account. Just last month, the exchange said it was introducing compulsory 2FA process to enhance users’ security.

Other users also said they had lost crypto via the Microsoft breach. One, going by the username "Keats852," posted on Reddit earlier this month that he'd lost “25,000 in crypto” (currency not stated), also because hackers had accessed and deleted his emails.

Another Redditor said in the same thread that they had reported "something major going on" to Microsoft over the last two months, but had been "ignored."

Ritmeester told Motherboard that Microsoft is not taking the breach "seriously" and that he intends to file a police complaint over the issue.

Microsoft Outlook image via Shutterstock

More For You

Protocol Research: GoPlus Security

GP Basic Image

What to know:

  • As of October 2025, GoPlus has generated $4.7M in total revenue across its product lines. The GoPlus App is the primary revenue driver, contributing $2.5M (approx. 53%), followed by the SafeToken Protocol at $1.7M.
  • GoPlus Intelligence's Token Security API averaged 717 million monthly calls year-to-date in 2025 , with a peak of nearly 1 billion calls in February 2025. Total blockchain-level requests, including transaction simulations, averaged an additional 350 million per month.
  • Since its January 2025 launch , the $GPS token has registered over $5B in total spot volume and $10B in derivatives volume in 2025. Monthly spot volume peaked in March 2025 at over $1.1B , while derivatives volume peaked the same month at over $4B.

More For You

XRP Faces Downside Risk as Social Sentiment Turns Wildly Negative

(Midjourney/Modified by CoinDesk)

The turn in crowd mood comes after a two-month slide of roughly 31%, leaving the token vulnerable to further downside if risk appetite weakens across majors.

What to know:

  • XRP's price approached the $2 mark as social sentiment around the token turned sharply negative, according to Santiment data.
  • The token has experienced a 31% decline over two months, making it vulnerable to further losses if market risk appetite weakens.
  • Santiment's sentiment model indicates XRP is in a 'fear zone,' where negative commentary significantly outweighs positive talk, potentially influencing market positioning.